Orlando • Central Florida • Statewide Service24/7 Reservations: (407) 222-2299

Privacy and information practices

Privacy Policy

A clear explanation of how information is collected and used when you contact us, request transportation or join our VIP Loyalty Program.

Effective August 27, 2026

Information we collect

We collect information that you voluntarily provide when requesting a quote, booking transportation, contacting us, joining the VIP Loyalty Program or applying to the Travel Agent Partner Program.

  • Name, email address and telephone number
  • Pickup, destination, date, time, flight and itinerary details
  • Passenger, luggage, vehicle and special-service requirements
  • Loyalty enrollment details and communication preferences
  • Travel agency, business-address and professional credential information submitted for partner verification
  • Messages and other information you choose to send us

How information is used

Information is used to respond to inquiries, prepare quotes, coordinate and provide transportation, communicate reservation details, administer loyalty and travel-agent applications, verify professional credentials, manage approved partner relationships, improve our services and meet legal or operational obligations.

Marketing messages are sent only when appropriate consent has been provided. You may ask to stop receiving them at any time.

Booking, payment and service providers

Online booking and payment functions may be provided by Moovs or another authorized service provider. Payment-card information is processed by the applicable payment provider and is not stored directly by this website.

We may share the minimum information reasonably necessary with chauffeurs, affiliates and vendors involved in a confirmed service, or with technology providers supporting website hosting, communications and reservation operations.

Cookies, security and retention

The website and its service providers may use essential technical data, cookies or similar technologies for security, functionality and performance. We use Google Analytics 4 to understand general website usage, such as page visits, device type and traffic source. Google processes this data under its own privacy terms, and IP anonymization is enabled in our website configuration.

We use reasonable administrative and technical measures to protect information and retain it only as long as reasonably necessary for service, business, tax, recordkeeping or legal purposes. No internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to review, correct or delete personal information we control, subject to applicable legal and recordkeeping requirements. We do not sell personal information. This website and our services are not directed to children under 13.

Contact us

Questions or privacy requests may be sent to privatechauffeurviplimo@gmail.com or made by calling (407) 222-2299. We may update this policy when our practices or services change; the effective date above identifies the current version.

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